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C-327Outside the Order of Precedence

New Law Proposed to Protect Air Passengers' Rights

Air Passenger Protection Law Changes

Introduced Mar 20, 2023
Summary

This proposed law wants to change the rules about flying in Canada. If passed, airlines would have to pay passengers when flights are very late or canceled. This is true even if the delay or cancellation is because of something like bad weather or problems with the airport. The proposed law also aims to make it simpler for passengers to make complaints and get money back from airlines when things go wrong. This proposed law affects anyone who flies with an airline in Canada. It means that if your flight is significantly delayed or canceled, you could be entitled to money from the airline. It also means it should be easier to understand how to complain and get what you deserve if an airline messes up your travel plans. This proposed law matters because it could give passengers more rights and protection when they fly. Right now, it can be hard to get money back when flights are delayed or canceled for reasons outside the airline's control. This proposed law would make airlines more responsible for taking care of passengers, even when things go wrong. It would also make the process of complaining and getting compensation easier to navigate.

Where This Lands on Key Issues

Where this proposed law falls on the policy spectrums that Canadians care about

Business & Worker RulesStrengthen worker protections

This bill increases the obligations of airlines to compensate passengers for delays and cancellations, shifting the balance somewhat towards consumer protection and away from business freedom.

This bill
Bill Quality

This bill has not yet been published on the government website.

Progress

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